At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! We did not need Palmera without this. Live 5 Investigates: Dozens of complaints filed against local vacation Why? A lot of robocalls are currently making this pitch. Book by 8/15 for travel through 12/15/22. You can find contact details for Palmera Vacation Club above. TUG saves owners more than $20 Million dollars. Claim it and get a lot of features. 602560941. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Recommended Reading: Best Places To Invest In Vacation Rental Property. He also danced around answering a lot of questions. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Clear all Theres a lot of noise out there. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Prove them wrong! I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. We stayed at the Island Links and attended a timeshare presentation. When I booked out trip, it took a solid week to speak to a representative. The most helpful contributions are detailed and help others make better decisions. to the resort just about 1 year later and went to the sales office After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. If we can verify it in our system, an email will be sent to you with your password. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. Avoid doing business with Palmera. Palmera Vacation Club Company complaints 12 - complaintsboard.com The Palmera membership also included a Quest Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. How many people normally accompany you? Vacation Club membership. What is Palmera Vacation Club's Instagram? We didn't start to look into it more until we got home Sunday night. This review was chosen algorithmically as the most valued customer feedback. Sign up for free now, Sign up for free to participate on the website. membership takes 45 days to activate, 15 days after you can We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Palmera Vacation Club - Timeshares / Vacation Rentals Forum As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. What is the cost??? We bought 3,000 points for around $13K. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. BBB reports on known marketplace practices. How do I get out of this? Our friends did, for sure. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. BCA has no information regarding government actions at this time. View Details. When I called the number on the email, it took me to an automated service. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Featured review. They lied about what the points would get us. Cancel.We want out of Palmera. Read full review of Palmera Vacation Club. How do they get away with this? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Type in the email address you registered with. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". The lady I spoke too had no interest. This is the version of our website addressed to speakers of English in the United States. I was puzzled by this statement. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. The complaint has been investigated and resolved to the customers satisfaction. This fact does not disparage the company in any way. Coral Sands was sued, alleging fraud back in 2006. Click here to get notifications about new complaints of Palmera Vacation Club. We have had two BAD ENCOUNTERS with Palmera. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. We have excellent credit and I don't want this to ruin it! Our credit is being held hostage by Palmera Time Share. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. Initial Palmera Vacation Club complaints should be directed to their team directly. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. Some property-based clubs claim, or at least imply, that your membership is an investment. Read Also: Sailboat Vacations In The Caribbean. I even saw some stuff abour class action lawsuits. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Can any body help me? We bought 3,000 points for around $13K. Copyright 2020 Business Consumer Alliance All Rights Reserved. Others, however, pose a big financial risk. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. Offer void where prohibited by law. Reporter3228572. Now, multiply this over the next 50 to 60 years. I called in late November and was told that my dates were not open to call again in January. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. 2023 RCI, LLC. Perhaps, the finest resort community along the Atlantic Coastline. Palmera Vacation Club | Better Business Bureau Profile Is this your company? 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . We were still not interested. I am respectfully asking for a rapid response. BBB Business Profiles generally cover a three-year reporting period. Congrats on finding TUG. Vacation Club. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Already have an account? Palmera Vacation Club Members Association, Inc. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Our records indicate the company failed to respond to the one complaint brought to its attention. So they could either buy it back or he'd just quit making payments, so they let him out of it. They were looking for Maintenance fees. Like all the other complaints prior to me. Box 7602, Hilton Head Island, SC 29938. Write reviews, ask and respond to questions, Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. In Share your photos and videos with others to prove the truth of your words. I just want out. They also verbally guaranteed us that On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Washington Seller of Travel Reg. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Still no return calls. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. Write reviews, ask and respond to questions, We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Nothing is free. Payment . (free membership giveaway for every 50 subscribers!). BCA has no information regarding advertising review at this time. We attended the 90 min presentation this past weekend in Hilton Head Island. RCI, LLC is not responsible for any activities or services provided third party providers. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. We were lucky and did not fall for their lies (in 2011). BBB Business Profiles are subject to change at any time. Re: Palmera Vacation Club My dad had this happen and he called them and said he was not paying anothe dime. I have tried multiple times and never receive a response from the request. Is this your company? the 2 timeshares we were trading in would be sold and that we This post has been removed at the author's request. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives Theres nothing worse than a cramped hotel room and lack of personal space. showed us were significantly less than what was actually No response. Start a new search, then select a related item from the autosuggest. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. product but we could spend more $ and upgrade. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. You must log in or register to reply here. RCI members must redeem this exchange offer through the contact center. I have already paid $2655 plus $846. I've had my bank account since 1975 and want to keep it. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Palmera Vacation Club | RCI.com Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. Does anyone else have experience with this and any advice? I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. We are dedicated to delivering vacation memories that last a lifetime. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. legally cancel the contract. A timeshare is not what you may think it is. Share. This is a massive operation I thought. Argentina Australia Belgi (Nederlands) Belgique (Franais) But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. an attorney but they refused to negotiate with him. The savings and perks are clear. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Looking for Palmera Vacation Club Login? However, I cannot afford this. Claim it and get a lot of features. This would leave me with only the maintenance fee to pay. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Sounds like your bases are covered. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? | Some restrictions apply. If we can verify it in our system, an email will be sent to you with your password. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. We asked plenty of questions, figuring 4 heads were better than 2. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. $12,000. as it is a completely free way to help other owners find TUG on the internet! Have you tried contacting them? Hilton Head Island boasts natural beauty along with a playground of outdoor activities. true. All-Inclusive resorts may charge a mandatory all-inclusive fee. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Palmera Vacation Club has been in contact with Ms. ***** File No. Registration as a Seller of Travel does not constitute approval by the State of California. Read full review of Palmera Vacation Club. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Amount Settled: $0.00. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. After reading the contract, I did not feel comfortable. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Theyre selling pie in the sky, and Marie Callender is better at making pies. Our ETA was just after 5, so I wanted to call in. All rights reserved. Extra VacationsSM getaways prices are based on a seven-night stay. JavaScript is disabled. Barcelo/occidental vacation club is a rip off. Washington Seller of Travel Reg. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? Scam Clue 4: A promotion demanding that you act now or lose the deal. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. And we prefer to vacation by ourselves instead of as a group. No we know why. Sleeps 8 . Palmera Vacation Club Company. would get enough money to pay off their time share. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. They sat us down with our salesman in a large room. BBB is here to help. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. Time share oversere haven't got anywhere yet. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. Type in the email address you registered with. Rescinding Palmera Vacation Club in Hilton Head, SC No. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Palmera is deducting $295 out of my checking account a month. I am old and cannot afford to pay for this time share. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. Reviews - Palmera Vacation Club They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. He wouldn't take that. Other restrictions may apply. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. Nov 15, 2016. Must call to book. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Learn how the rating is calculated 1 complaint. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. My decision to purchased was based on lies. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. $291.18/mo Est. We retained He started to get pushy when he got into his sales pitch. Click here to explore the Palmera Portfolio. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? Often, you can answer the scam-or-not question before you even see the details of a club promotion. The travel prices the salesman Now I have 2! With points, you have the utmost flexibility with booking trips where and when you want.
palmera vacation club lawsuit
palmera vacation club lawsuit
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