hotel xcaret photo pass

The minimum age allowed in Xplor Fuego is five years old. Yes. de C.V. | ", A verified traveler stayed at Copley Square Hotel, "Nice hotel. I so much enjoyed his positivity and was truly grateful that he was a part of my mornings in Mexico. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Depending on the operation, transfer could be in a van or luxury bus. If you have an account, sign in now to post with your account. Canadian Dollar (CAD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. You can download as many times as you need to while the code is valid. de C.V. | Dear MexDreamer,First at all, we would like to thank you to choose Hotel Xcaret Mxico as your Home to enjoy your vacations. Can I change my admission to Xplor for another park or tour of Grupo Xcaret? Those guys were amazing. You can post now and register later. DoubleTree by Hilton Hotel Boston - Bedford Glen. We are here to serve you and to meet all requests, questions or suggestions you may have. Next, we want to show you the list of the culinary geniuses that are positioning Xcaret Hotels as an ideal destination for the lovers of fine dining experiences. I will absolutely return to Hotel Xcaret: for the amazing scenery, the tremendous food and drink, the gorgeous amenities, but more than anything, I will return for the experience provided by the incredible staff. We stayed in a adult only area. The first check-in they were extremely accommodating--we got popsicles and cold towels as we walked in and the view was absolutely amazing. I will not repeat everything that has already been said. If I book for a specific date, can I change it afterwards? However, we would appreciate if you could inform us about the exact date you will visit the park. Chilean Peso (CRC): Visa, Mastercard, Diners and JCB. (01152) 55 4163 7327 Yes, at the Stalactite River Swim, the use of life jackets is mandatory. Feb 5 - Feb 6. Pasted as rich text. Access to the special ticket booth if you purchase online. Yen (JPY): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Photo Pass Xenses; Get my admission to Xenses. You must have at hand your bracelets, the number of your helmet, and the date of your visit. The pass is very much worth the money. You can also make payments via deposit or transfer at the bank branch of your choice, make payments at convenience stores of the most recognized chains by choosing "Checking" as a method of purchase or trust in the security that Paypal offers. The Underground Expedition is an 800-yard journey through underground rivers, caverns and jungle paths, and the entire circuit inside the Stalactite River Swim is 437 yards long and average temperature of the water is 75 F. Pound Sterling (GBP): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Due to the nature of the product we offer, you always have the possibility to view the photos. Xenses Admission; Tour Tulum-Xenses; Save more. Yes, you can contact the photography customer service center. Yes, you can contact the photography customer service center We dont recommend the use of flip-flops or Crocs. Upload or insert images from URL. We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guests experiences.Our staff really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.Rest assured that we remain at your entire service and disposal, should you want to come back to our resort please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again.Respectfully yours,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Your previous content has been restored. What types of files are the photos that are downloaded? It didnt matter if he was cleaning the pool or checking chemical levels he smiled. Where can children or elderly people stay, while the family engages in activities in Xplor and Xplor Fuego? I already purchased my admission to the Park, but I want to buy other services. Traveling on business? You can purchase with a credit card or PayPal. We would like to apologize for the issues you encountered upon your check in, as this is not the experience which we strive to provide for our guests in Hotel Xcaret Mxico. No one was watching him, and yet, he smiled the whole time. We use own and third-party cookies to improve your experience on our website. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. I was just a bit disappointed with the management/check-in. Play it safe and take your own photos with I would have.More. Do I need to make reservations in advance or can I buy at the Parks ticket booth on my visit? There wasnt a single person with whom I interacted who didnt make me feel welcome or special.Shout out to the kayakers who landscape in the lagoon and the rock climbers who take care of the fauna on the buildings. DoubleTree Suites by Hilton Hotel Boston - Cambridge : 400 Soldiers Field Rd. Business travelers can take advantage of the business center. What is the distance between one activity spot and the other? Can I enter with food or drinks to Xplor? A snack bar/deli, a lobby fireplace, and express check-in are also on offer. They let us keep our bags in a secure room (even the luggage room looked like a 5-star hotel)and showed us downstairs to the Mercado, which was one of their main buffets, Mexican-market style. Remember that pictures are saved in our database for 30 days after your visit. Saturdat to Sunday from 9:00 to 15:00 Hours. It does not include photographs of dolphins activities, Photo Drone, Photo Xunset, or archaeological sites. The time will depend on the location of your hotel, so we cant give you an exact time. Wyndham Boston Beacon Hill. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. It was prompt and comfortable. Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. To guarantee your safety and to ensure that harnesses are comfortable and fit each of our visitors correctly, a minimum weight of 88 lbs (40 kg) is required, and a maximum weight of 300 lbs (136 kg). This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Xcaret Hotel Mexico) We sat in for the 90min presentation, which was . The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. No problem! Paste as plain text instead, Departure and arrival points of all activities can be found in the center of the park, therefore distances between activity spots are very short. Promotion valid only on websites and Customer Service Centers. Above and beyond customer service! Do I need a driving license? Xcaret: photo pass worth it? - Playa del Carmen Forum Enjoy the best of Mexico included in this sophisticated hotel that surpasses the traditional All-Inclusive hotels with its All-Fun Inclusive concept. Solidaridad, Quintana Roo, Mxico. We had a great time. Packages and Xperience Passports cannot be cancelled and will not be refunded. Rest areas, dressing rooms and restrooms. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Middleton, Massachusetts Hotels from $108 - Hotel Deals | Travelocity Get exclusive information in your e-mail: If you have a valid reservation, you can make your. How can I find out if there is a pick-up service at the hotel where I'm staying? 282. Our All-Fun Inclusive concept is an experience that has redefined and surpassed the traditional All Inclusive hotel concept in Playa del Carmen and Riviera Maya since December 2017.. All-Fun Inclusive benefits included in a Hotel Xcaret Mxico booking are: access and transportation to all Grupo Xcaret parks, premium dining experiences and round-trip airport transfers. New activity: Underground Expedition. But. Zipcode 77500. The hotel's 24-hour gym, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Old Navy - Paseo del Carmen Shopping Mall. Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. I made a habit of spending the very early mornings on my balcony in the hammock. The photo package includes service for the parks and tours chosen by the client at the moment of purchase, considering the number of visitors and the number of parks on its selection. Does admission include transportation service? Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Solidaridad, Quintana Roo, Mexico. What can I do? Months without interest, only with major participating bank cards issued in Mexico. We regret to know that the incident we know how important these photos are for you and we have addressed this with our photo management in order to give personalized follow up for this urgent matter. Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. After visiting with colleagues in the spring, I knew I had to bring my family back. Discover a fantastic world with the more than 50 fantastic scenarios of Xenses, in its two circuits of activities that will take you to live a more fun reality. Speed doesnt go higher than 19 mph. Yes, as long as they are in good physical shape. Get your Photo Pass and take home all the pictures of your experience at a special price. At what time can I call customer service? We had zero issues with arrival. Rafts through a river circuit paddling with special hand paddles. 282. If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. Traveling on business? !My family and I stayed at this hotel for 6 nights. Does not apply for guests at Xcaret Hotels (Hotel Xcaret Mxico, Hotel Xcaret Arte and Casa de la Playa). If you visited our Xcaret Hotels: fotohoteles@xcaret.com 2003-2023 Lexyl Travel Technologies, LLC. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. MarieSamSanchezPhoto prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Tripadvisor performs checks on reviews. Cancun, Quintana Roo. All rights reserved. For further support information contact our photograph department at foto@xcaret.com. Fully refundable Reserve now, pay when you stay. Hotel Xcaret Mxico. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. My suite overlooked the casa Viento infinity pool farthest from the lobby. I would be interested in learning more about your vacation with us, please do not hesitate to contact us through this media.We hope you can give us the opportunity to regain your trust in a near future. Is it possible to participate in these activities if I have heart problems? We can provide it to you if you have your purchase receipt. Frequently Asked Questions - FAQs | Hoteles Xcaret - Hotel Xcaret 5/5 would recommend again. I loved the location of the hotel, very close to everything. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Chetumal-Puerto Juarez Highway KM, Km. My daughter also couldnt get enough of the steak tacos at Las Playas. Dear marissaramirez,Thank you for your five-star review. Xcaret Admission | Riviera Maya Excursions | Cancun Tours The Rafts circuit is 342 yards long. Chetumal-Puerto Juarez Highway KM, Km. - See 45,537 traveler reviews, 36,318 candid photos, and great deals for Playa del Carmen, Mexico, at Tripadvisor. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Remember that cancellations are managed by the terms and conditions of the cancellation policy. Learn all the information in our Privacy Notice, Copyright 2019 Experiencias Xcaret Parques, S.A.P.I. We offer you multiple payment options to pay for your reservation. Minimum age allowed is 5 years old. It was a fantastic location for us. Sorry, the tickets for any of our attractions are not transferable. Hotel Xcaret Arte | Cancun & Playa del Carmen All-Inclusive Sorry, we dont have them on rent, neither wheelchairs nor strollers. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Review collected in partnership with this hotel. and was unfortunately put in a bed with 2 queens. I also requested a king size bed (I was proposing on this trip!) Promotion valid only on websites and Customer Service Centers. Occasionally, birds would land near him and hed speak to them or laugh at them. Pick up at the airport could not have been easier. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Dont Buy the Photo Package!!! - Review of Hotel Xcaret Mexico, Playa By continuing to browse the site, you agree to the use of cookies. If it rains, can I cancel or change my date of visit? Changes are not permitted on the day of your visit. Kukulkn Blvd, Km 9.5, Cancun Hotel Zone. Is there any type of refund and/or cancellation. Traveling on business? We had a fantastic lunch and swam in both the pools and river. Documenting your adventures and experiences during a vacation can sometimes be challenging, especially when you want to get a photo with everyone in it -- inevitably, there's always that one person who's taking all the pictures but missing from the shots because he/she is too busy behind the camera. Just a weird housekeeping issue I guess we had. Doubletree by Hilton Nashua : 2 Somerset Pkwy. Are the downloaded files of high quality? Ingresar - Xcaret Prices and availability subject to change. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Does admission to Xplor Fuego include transportation? If you want more information about your transportation please call Customer Service. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. . From $75. On your PC or Mac the downloaded photo is automatically saved in the downloads folder. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. Clear editor. (1,150 reviews) "Convenient location, friendly staff, clean and affordable. This is my happy place, my own personal paradise. The amphibious vehicles are limited to two adults and two children. Allow nature to hold your body and soul, renewing you by relaxing and stimulating your senses and health. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. We invite you to join our program of using biodegradable and chemical-free products! Good location. But we purchased the photo package 2 parks & the hotel. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? Unlimited non-alcoholic beverages (coffee, chocolate and fresh flavored waters). We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. Colombian Peso (COP): Visa, Mastercard, Diners, Discover, JCB. I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. Chetumal-Puerto Juarez Federal Highway, Km. The entry of food and beverages to the Park is not allowed, and it is not necessary as the admission to Xplor includes them. View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi Xcaret in Cancun Mexico: Our Review - The Barefoot Nomad Yes, however the park is made with stone floor, has many slopes and wet surfaces, which makes difficult the movement for people in wheelchairs. Responsive staff. The price of admission to XPLOR Fuego All Inclusive is $ 109.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. If you want to add something to your cart, we invite you to call our Customer Service and one of our agents will support you. It is important to confirm your transportation service at least 48 hours in advance. Advanced purchase discounts may vary depending on booking date and dates of stay. During our stay we took advantage of all of the parks included, and enjoyed the Xichen Deluxe tour, as well as the Coba/ Xel Ha combined tour. Schedule: Monday to Friday from 8:00 a.m. at 11:00 p.m. | Saturdays and Sundays from 8:00 a.m. at 10:00 p.m. Quintana Roo local time. But when we tried to get checked in the second time, it just seemed as if Fanny was in a rush and trying to get to the next person. We can provide it to you if you have your purchase receipt. No problem! Operating hours: Monday to Friday from 09:00 to 19:00 Hours. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). Is there any type of refund and/or cancellation. Are the downloaded files of high quality? Presentation of a valid ID card at our counters is mandatory. The park is set up with picture stations. HOTEL XCARET ARTE. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi. Photo Pass FAQS | Xcaret Park Official Site Our agents will help you with the pickup information or any other doubt you may have. Yes the resort is beautiful and access to the parks is great. Guatemalan Quetzal (GTQ): Visa, Mastercard and Diners. The Ultimate Guide to the Xcaret Parks in Riviera Maya Mexico (2023) DoubleTree by Hilton Hotel Boston Bayside - Boston. There is a horrible lack of signage throughout the resort, and we were not offered a tour of the grounds, although I saw other people getting one. Some activities call for physical strength. Service at every restaurant was never short of perfection. How long is the photo/video download code available? 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Outside Mexico. The staff treats you like royalty. Take advantage of the business center and free WiFi in public areas. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. Xcaret: DO NOT MISS THIS PARK!! Im a public school teacher- not wealthy, so this kind of luxury is generally out of reach for me. If it doesn't, for their own safety, they won't be able to do the activity. Strike your best pose, smile and take as many pictures as you want during your visit. This historic hotel's 2 restaurants, 3 bars/lounges, and gym are some of the featured amenities. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. The ramen at Xin Goa was excellent as was the fried rice. Fill out this form and one of our agents will follow up on your request. Where I can store my personal belongings? Australian Dollar (AUD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Play it safe and take your own photos with I would have. Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. They are encoded directly from cameras with high resolution. Can I enjoy underground river activity without knowing how to swim? 1.- Enter your download code. Outside Mexico. Check in was swift and easy at 3 pm, as promised.Our room was beautiful and located in Casa Viento- with a river view. Does Xplor offer activities for children older than five years old? 800 006 FOTO (3686) An all inclusive resort surrounded by natural beauty Occidental at Xcaret Destination***** is an all-inclusive hotel located in the heart of the Riviera Maya. Your vacation will be memorable while enjoying the best parks in Cancun and Riviera Maya. Which doesn't make sense because 1) we never met her in person, and 2) I was there only with my girlfriend, so how could we be meeting up with friends? You'll appreciate the 24-hour gym, poolside bar, and snack bar/deli. 800 006 FOTO (3686) Steaks at La Cantina were fabulous, but the real highlight for me there was the melted cheese and crispy rib eye appetizer; its amazing and a meal all to itself. My hotel is not available for pickup, although I chose transportation to the parks. Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. Free WiFi in public areas, a library, and express check-in are available at this hotel. Get the best of Mexico through its culture and nature at Xcaret, and have a fantastic day at a natural wonder in Xel-H. The spectacular mix of beautiful natural surroundings and the authentic culture will ensure you enjoy an unbeatable vacation. Prices contemplate the number of people (PAX) and the number of purchased parks. Yes, the activities in Xplor Fuego are designed for all family. There are a lot of things to do in the parks got adults and kids. Amazing hotel, service just fell a little short in my opinion, Petit Lafitte Beach Front Hotel & Bungalows. Other small things that kind of irked me were: our toiletries never got refilled. Xenses - Xcaret | Xenses Park Official Site Where is the photo that I downloaded located? I can see them but they all say sample on the and not able to download. Reserve now, pay when you stay. Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. We advise you to wear long shorts, t-shirts, swim suits and water shoes that can be attached to your ankles so as to avoid losing them. What types of files are the photos that are downloaded? The maximum circumference of the harness around the waist is 47 in (120 cm) and 25 in (65 cm) around each leg. Restrictions apply. At what speed does the zip-line travel and how long does a single journey last? Guests will appreciate free perks like buffet breakfast and WiFi in public areas. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement.Transportation airport-hotel-airport and hotel-parks-hotel is also included.Welcome to Hotel Xcaret Arte, welcome home! And we are going back again. How much time do I need to visit all the spots in the Park? If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. Faqs - Xcaret If you visited our Parks: foto@xcaret.com If you purchased online you have access to the special ticket booth. What is the minimum age allowed inside the Park? If you hired a tour and already have a wheelchair, please call our contact numbers and give us notice of your visit to provide the best care for you. Xcaret Hotels | Xenses Park Official Site (edited), Edited July 5, 2018 by MarieSamSanchezPhoto. If it's raining on the day of your visit and you decide to make a change of date, your voucher is valid for one year guarantee against bad weather valid only 24 hours in advance. Yes. No, only TOURS include transportation departing from Cancun or Riviera Maya. For us, guest satisfaction is a top priority, therefore we regret to hear we were unable to achieve your complete satisfaction.I would really like to further discuss the details from your vacation to do a proper follow up on your concerns. The download code is valid for 30 calendar days from the date of purchase. Xcaret: photo pass worth it? - Playa del Carmen Forum !DO not buy the photo package!!!!!!!! If you do not attend the day of your visit, you can change the date within the period of one year from the purchase date, giving notice 24 hours in advance. I have sent multiple difference emails requesting assistance with no response. The 10% discount applies on purchases made seven days in advance of your date of visit and the 15% discount on purchases made with 21 or more days in advance. Grupo Xcaret is the name of the company that owns and operates some of the best tourist attractions in Riviera Maya, Mexico. Within Mexico. Help us preserve and care for our ecosystem! By continuing to browse the site, you agree to the use of cookies. In case of foreigners living in Quintana Roo, FM2 and FM3. We are looking to give Mother Earth some of her kindness back, your reservation in Hoteles Xcaret contributes to the actions that Grupo Xcaret has implemented under our Sustainability model; to ensure conservation, diffusion and development of the natural, sociocultural and economic heritage for our future generations. When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. Other services (WiFi, ATM and gift shops). Children must present official ID (passport or birth certificate copy) at the park's ticket booths. We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. 5 floors in property. How do I find and download the photos from the website? This option is valid only in Mexico. The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. What is the maximum number of people allowed on the vehicle? How many times can I download my photos with my download code? We spent two afternoons in the lagoon, and even swam through several caves to find the resident flock of flamingoes. The use of the Photo . No one told us how to use them at the park to take pictures, no one told us that we could use them at the buffets in Xcaret park or how we could use them to get bags for the underground river swim.

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