Footasylum - YouTube Replies to negative reviews in < 24 hours. Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. Up to 50% . Footasylum Refund Reviews | Read genuine reviews on Footasylum refund You have disabled javascript in your browser, please enable. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. If this was my store, they would all be sacked. Shocking service avoid disappointment. How does Footasylum deliver? - Reviews Been trying via live chat, what's app and calling HQ. - Kristy Smitten, posted 11 months ago Package allegedly dispatched on 11th December and now reported as list in transit! Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. Here are 8 tips for writing great reviews. We hope to see you again very soon. Restrictions apply. Never again. Footasylum. The Bury-based retail group agreed to buy Footasylum in March 2019 for 90m, but the deal has been caught in a tortuous process since then, with the CMA repeatedly trying to block it. Thanks,Rebekah. Why have i been rejected for my return as the item was faulty? My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Still over 300 down! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Do you agree with Footasylum's 4-star rating? The North Face. Giving one star so I can leave this review. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. International Returns Most Popular Over 90 off RRP. We use dedicated people and clever technology to safeguard our platform. However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. Newsletter subscription. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Greater than 37%. Unable to get in touch with anyone from customer service to resolve issue. Next time it will be JD SPORTS for my next purchase. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. 2023 Trustpilot A/S. Read Customer Service Reviews of www.footasylum.com - Trustpilot - Anonymous, posted 4 months ago Verification can help ensure real people write reviews about real companies. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Rock Woven Outdoor Pant. This time, however, when I ordered, their courier choice was Yodel. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. That is great news about the fast delivery.We hope to see you again very soon. If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Returns at Footasylum - Staall.com UK Find out how we combat fake reviews. Claim your profile to access Trustpilots free business tools and connect with customers. Will not use again. If you want to exchange your order, fill out the exchange section of the returns form included in your order and send back your item. The Footasylum app puts every store at your fingertips.-Footasylum UNLCKD Loyalty, but not as you know it. Thank you so much. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Customer Service. 299.99. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! Rolling eyes, rude attitude. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. Purchased 2 pairs of Salomon trainers in different sizes. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. | Read 2,661-2,680 Reviews out of 55,033 Ordered Nike trainers. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. In just a few steps, we'll have it sorted. Ordered coats for 2 of my sons in the sale. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Great sale and super quick on delivery. Asked for a pair of trainerscould not even tell what the guy said. Companies can ask for reviews via automatic invitations. One star as there is no 0 stars. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Thank you so much. sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. If this was my store, they would all be sacked. This arrived within only two working days and all items were delivered intact and all there. Tried to send Crocs back as they didnt fit my daughter. Please provide a valid proof of purchase. If you'd like to return your order, you can within 14 days of receipt. Totally shocking service in regards to a faulty item that they . I would avoid at all costs. Make sure to check out the Footasylum Black Friday, Cyber Monday and Boxing Day sales for big discounts. Which are the instant chat and the WhatsApp!! Tommy Jeans. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Can I return my online order to one of your stores. Verification can help ensure real people write reviews about real companies. Great sale and super quick on delivery. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! !spoke to Edge lane store about colours in crocs. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We are so glad to hear you are happy with the service. This is the last thing I buy from footasylum from here on. Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. I was taught to value customers, no matter what job I was in. Tried to send Crocs back as they didnt fit my daughter. Disgusting cant believe its taken a whole week to get a response by text to be told Il have to wait for refund but yet I paid next day that Iv not been refund for. They have scribbled size 7 on it. We use dedicated people and clever technology to safeguard our platform. I would definitely recommend and will be a returning customer. If you don't like it, leave. We hope to see you shopping with us very soon. Here are 8 tips for writing great reviews. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. I would definitely recommend and will be a returning customer. UK Returns Free return by our courier service. " My delivery had been opened & purchases replaced with another companies item, clearly the delivery driver from Hermes, when I contacted Footasylum (0nly contacted by Chat, no phone number or email, how bad is that) they did not want to know and would not entertain any investigation or refund, lost 150.00 what a shambles of a company you be ashamed . Footasylum is a sports fashion retailer in the UK with 70 stores and over 2,700 employees nationwide. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. For full terms and conditions see here. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. We use dedicated people and clever technology to safeguard our platform. 20% off selected items with this Footasylum discount code. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. In real life, they are dull, boring and have no character at all. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Once your order has been dispatched, you'll receive an email from Footasylum that will contain the tracking information and links you need to track the progress. Under Armour Charged Rogue 3 Trainer 40802641600 Mens Footwear. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. Ordered almost 400 worth of clothes for my son on the 12th of December! Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. Greater than 75%. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. There are many Footasylum stores across the UK, just head to the store locator (opens in new tab) page, enter your location and you'll find your nearest Footasylum shop. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We also ensure all reviews are published without moderation. Price was unbelievable for what I got! Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. You will receive a verification email shortly. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. They have sent them back to me and are refusing a refund. Footasylum Reviews | Read Customer Service Reviews of www.footasylum Great sale and super quick on delivery. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Email never arrived so ended up going to a store on crutches to get a refund. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! We also ensure all reviews are published without moderation. Suggested companies are based on peoples browsing tendencies. T3 is part of Future US Inc, an international media group and leading digital publisher. It can take up to 5-10 working days for your refund to be processed once Footasylum receive your return. Anyone can write a Trustpilot review. 4. 1996 Retro Nuptse Jacket. Get your sneaker fix anytime, anywhere with the Footasylum app. Order placed on Monday standard deliver paid for and the parcel arrived the next day. Replies to negative reviews in < 24 hours. I have sent them back the undamaged trainers in a damaged box as I received them. Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. That is great news about the fast delivery.We hope to see you again very soon. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). They also offer a WhatsApp device but it doesnt work. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Check out what 59,467 people have written so far, and share your own experience. If valid, the page will refresh and your total will be updated accordingly. For a next-level shopping experience, the app lets you filter by brand, colour, size and style so you can easily find what you want. That's because you can return Nike online orders, including custom Nike By You sneakers, for any reason within 30 days of purchase (some exceptions apply). Happy from start to finish! Read Customer Service Reviews of www.footasylum.com - Trustpilot Take care!Thanks,Rebekah. As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. Do you agree with Footasylum's 4-star rating? Ordered standard delivery, was dispatched the next day & arrived the day after. Price was unbelievable for what I got! With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. It goes against our guidelines to offer incentives for reviews. My son lost out on his Christmas presents as a result. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). AnswerThePublic listens into autocomplete data from search engines like Google then quickly cranks out every useful phrase and question people are asking around footasylum on 01 Feb. It's a goldmine of consumer insight you can use to create fresh, ultra-useful content, products and services. Did have returns but again no problems, straight forward and quick refund. And would recommend to all my friends amd family. Easy! I have no complaints at all, fantastic service.. item arrived perfect after 3 days. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. very helpful as Liverpool didnt answer the phone.
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