As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. People we spoke to on the different wards and units were generally happy with the care, support, and treatment they received. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. One staff member said, "I am proud to be working for this trust.". Tell us what was good and what could be improved, say thanks or call for change Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. DY1 2HQ, Posted via I'm feeling more optimistic about my treatment. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. 6 September 2018. AEC was well run and escalated patients that they couldnt manage. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. It is great to hear that you received excellent care and treatment in AMU and Ward A2. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. Any other browser may experience partial or no support. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. The Russell Legacy Project will be located on the hospital campus in Alexander City. The complaints were analysed to look at trends, for changes to be implemented. In 2011/12 33,000 ambulances turned up at our Emergency Department. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. the need to embed a culture of learning from incidents, how the trust uses and reviews mortality data, the system for bed management and patient flows, embedding patient experience in the organisations learning and strategy. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. Published Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. Acute Medicine Department - The Dudley Group NHS Foundation We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. Weve put some small files called cookies on your device to make our site work. Dudley We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them Staff assessed and monitored patients regularly to see if they were in pain. Full blood test, chest X-ray and seen by dr for my results within 3 hours. If you need sub-specialty input, you will then be referred to different specialties. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 In fact, we're the only hospital in Broward The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. I replied that I knew this. The service made sure staff were competent for their roles. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. Russells Hall Hospital 3 years ago. Published We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. The emergency department (A&E) is busy and overstretched. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. Agency or bank staff predominantly staffed each area we inspected. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. Your lovely comments have been shared with the AEC team who will be delighted to receive them. All the best and take care, There are no community services for inpatients or children and young people. We are continuing to monitor progress against these. Clinical observations were not undertaken in a consistent manner. Our hospital brings together high-tech state-of-the-art technology for improved These clinics provide patients with the opportunity to be reviewed by a senior doctor. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. We were brought in by ambulance and seen by a doctor within around 10 minutes. Good Review titled Russells Hall Hospital Replied on 16 May 2022. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. The service provided care and treatment based on national guidance and evidence of its effectiveness. Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The hospital states this is the largest donation in Russell Medicals history. We received information from the trust and other bodies monitoring the trust. We are thrilled to hear that staff were proffesional and efficient. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. So many thanks to All the staff on A2, best wishes take care and stay safe. DudleyGroupNHS We are continuing to monitor progress against these. AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. I felt really listened too when I was at my worst and feeling hopeless. NX West Midlands. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. Some improvement in patient flow through the ambulance triage assessment area were seen. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. the service isn't performing as well as it should and we have told the service how it must improve. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. All rights reserved. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. What's the least amount of exercise we can get away with? The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. acute medical unit welcomes first patients at Russells Hall Hospital Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. Our rating of effective was good overall. There were areas of poor practice where the trust needs to make improvements. All inspections: Russells Hall Hospital - Care Quality Emergency Care - Find a Service | Holy Cross Health There are six bands within the monitoring system so this Trust had a relatively lower risk. I'm OK with analytics cookies. Patients were not wearing allergy wristbands, allergies were not easily identified unless records were consulted or reviewed. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. (Purple), High One person we spoke with said, 'I have no complaints about this hospital. Staff were really lovely. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. We provide healthcare in hospital and the community. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. After firstly being admitted with a cellulitis infection in my left leg VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. ED can also refer you to AEC if you are an ambulatory patient (not likely to require inpatient admission). What we found is summarised within the overall summary. The senior led team will review you on a daily basis, including weekends and bank holidays. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. One of the questions was about peoples experience of the service, 382 said 'great', 108 people said 'satisfactory' and 13 people commented 'poor'. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. This review has been completed in response to the trust confirming that they were now compliant with this standard. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! There was insufficient senior medical and specialist oversight and in reach to the department. Copyright 2021 WSFA 12 News. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. I visited out of hours yesterday after phoning 111 and being advised to. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. Family donates $25M for senior facility expansion at Russell Staff understood their roles and responsibilities under the Mental Capacity Act 2005. Russells Hall Hospital Pensnett Road, Dudley, West Midlands, DY1 2HQ West Bromwich, [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The services are multidisciplinary and include nursing staff and allied health professionals. Care records were not always written and managed in a way that kept patients safe. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such 15 March 2011, In You may be admitted to AMU if your expected length of stay is 48-72 hours. Patient Experience Team. You canread more about our cookies before you choose. The concerns are believed to relate to outsourcing firm Mitie's offices at Russells Hall Hospital, Mitie is one of the UK's biggest government outsourcers and provides pest control, cleaning, healthcare and security among other services. We found that people's complaints and comments were taken seriously and escalated when appropriate. I was induced after the consultant identified a large amount of fluid around my baby. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. Staff involved patients and those close to them in decisions about their care and treatment. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. The hospital trust said concerns related to Mitie's offices. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. Staff were unable to describe what fit to sit meant or any criteria for this assessment. Russells Hall Hospital 5 years ago. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". Guest hospital is a satellite hospital which offers additional outpatient facilities. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then.
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