I have bought an Amazon firestick which plays ok but it has a different version of player ( 4.11.2 FTV ) my tv version is is 4.1.2, 19-09-2021 Try updating to this through Home > Settings > Support > Software Update > Update Now. Step 4: Follow the on-screen prompts to complete the process. Tried all suggestions over 10 times. Pre-installed STV Player App on Samsung TV no longer working. Step 1: If your television doesnt show anything other than a blank screen, begin by unplugging your Fire TV Stick, then plugging it back in. How to reset or else. Also, have you tried a Smart Hub reset of the TV? Product features. Holding down the select play/pause does nothing. This Disney Plus deal ends on Monday lock it in while you can, The best TVs of 2023: our favorites from Samsung, LG, Sony, and more, I saw Sonys 2023 TVs, and I think this model might be the best TV of the year. Help? Is that the problem? Also, have you tried a Smart Hub reset of the TV? 12:20 AM I get stv player but old version and can't seem to update. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. Is TV Player down on Saturday March 4, 2023 and not working for you? I have new batteries and checked the connection in the back. You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. Copyright 2007-2020 STV. same thing here, push home button & just blinks a red light for a while, thats it. 07-01-2021 What is wrong. I think I did all the fixes aboveunplugged firestick, rebooted router, turned off tv and turned back on, pushed the two buttons on the remote changed batteriesno change. in. This tip can also make a Fire Stick run faster if it feels sluggish. You can try restarting your WiFi router as well. Prior to trying to watch the mentioned program the fire stick worked fine! Step 3: Select Restart to confirm the action. Search our help centre for help with out web site, Mobile apps or TV apps. Same problem. Theres a way to do a soft restart (whatever that means) you press the enter button and the pause button at the same time. If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. Doesnt even give me a menu to select from. It lasted almost 2 years. Almost completes and then goes back to say not connected. Mine is doing the same thing. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. This cleans up the temporary files stored on its storage and helps you start afresh. How do downloads work? I tried everything abov. I have tried everything, and more, to no avail. 04:30 PM I have tried everything, the remote is not functioning at all. Same problems- drops app in middle of program and remote navigation is incorrect at times. Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. Using a third-party power adapter might not give the Firestick enough power, or it could have irregular power delivery, either of which could result in apps crashing or the device freezing up. I kind of thought that was the reason because it worked perfectly fine when there was no snow! User your remote control to navigate the selection cursor all the way left until you reach the gear icon (settings) and select it. 03:13 PM ) in. You could unplug modem, router and stick for about a minute or so, and then plug back up, see if that does any good. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. Additionally, Amazon recommends that the devices are within 30 feet of each other, so if the connection isnt good, bringing them closer together can help. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. I an only get a flashing screen. Frustrating. Ive tried everything from disconnecting everything but nothing happens. If you're looking for an awesome TV, read on while we guide you through everything you need to know. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? May change to ROKU. Please provide a valid email address to continue. Why does my Fire Stick turn on and off by itself? Step 5: Select the app you are having an issue using. The 2023 MLS season finally is upon us, with 13 games on Saturday, February 25, and one more on Sunday, February 26. Internet good been restarted several times. If your Amazon Fire TV Stick is not connecting to your WiFi network, then the first thing to try is restarting your WiFi router. Ideally, it would be best to connect the Fire Stick directly to the wall. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. Open it. This is not an Amazon problem. Step 2: Navigate to Applications > Manage Installed Applications. 11-01-2022 Last time I used the stick, I allowed it to update and it was just fine during that session. Monty.I did this and it totally fixed the problem on both my firesticks. There was 3. The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. We have two more in the household and they work fine! Power adapters and surge protectors can affect the stability of media devices such as streaming sticks. 08:07 PM I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. Any other ideas? 06:11 PM Because frankly I dont trust that buying a new remote is going to fix the problem. This can be found at the bottom of the my Fire TV tab of the settings and will completely reset the Amazon Fire Stick. Then I guess that is why mine is not working!! I have deleted apps and still screen is interrupted with not enough storage. I tried to reboot with remote and the light doesnt even come on and I put new batteries..I have unplugged everything, even WiFi!!! I tried new firesticks & remotes & batteries After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. Update your Fire Stick and its apps. Still nothing. Then stopped within 30 seconds. If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. Step 3: Attempt to reboot your modem or router to solve your internet connection problem. It is very convenient having tested it ourselves, but being a streaming based service there are certain times when TV Player is down with many problems preventing users from watching live TV when they need it the most. Ive done everything and nothing is working. Something is wrong with Amazon Firestick, how can all of us be experiencing this same issue? Sometimes a Fire Stick takes a while to load or install updates. If I select VLC as a player, it's flawless. In the past year, however, if I leave any batteries in the remote overnight, they are 100% dead the next morning. If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps. After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. checked internet unplugged everything, it is ok with Netflix just TV channels. If you are not registered, you will now need to fill in the STV Player registration form. Was this answer helpful? Is anyone having an issue with a white box on the screen that say Home, title of movie, app, ect and cannot get rid of it? Now its saying FireTV with three dots at the bottom of the screen. Changed batteries in the remote still nothing. Looking forward to receiving my new ROKU stick in 2 days. One of your buttons is probably stuck depressed. Mine started this same thing yesterday. Let us know if the ITV Player is not working on Samsung Smart TVs, or on other platforms such as iPad, Android and FreeSat. Step 4: The same idea goes if you are using an A/V receiver make sure you are on the correct input, or try plugging the Fire TV Stick directly into the television to see if the receiver might be causing the problem. They arent wi fi 6 firesticks. It takes me a good 5 minutes to turn on my tv. 17-06-2022 If youre already signed in to your STV player account, youll be asked to enter the unique 5-digit code now. Amazon helpful but Im about to bin the firestick and just buy a smart TV. No more black screen! I think Ill switch to Roku too. Step 3: Open the Fire TV app and select an available device . It kept rebooting due to storage issue. There does appear to be an update to your TV to version 1374.0. STV player is no longer showing on my tv When I search the apps so that I can download it again, it doesn't even show as an available app This is a Samsung model ue32f6200 software version 2127 0 Likes Share Reply 1 Solution JAMES4578 Samsung Maker Options 17-06-2022 05:55 PM in TV @AntS Thanks for confirming, that explains it. My remote will not change to any other channel. Thank you thank you thank you!!! Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. Have a good one. I dont have this issue with Chrome. If youre not signed in, enter your email address and click Continue. 17-06-2022 Thats my issue as well. My device isn't supported, what can I do? 2023 Guide to the Privacy Shield Replacement. Updated the software version. I only have firetv showing up on my screen and been reading for a long time. They could not fix so might as well smash it. Turned on TV. Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). What is Amazon doing, outsourcing the problem to China to fix it. I had that same issue with fire stick light. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. I found the perfect fix. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. Hi@Maz6 yes ,the app is available on a Firestick. You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. If your app crashes continually or refuses to load, begin by clearing the app cache using the following instructions: Step 4: Choose Manage installed applications. Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? When I was able to get in I removed some apps but still it reset again. Follow the instructions to sync video and audio output. First, you can uninstall and reinstall the app; then, try restarting the device. However, any affiliate earnings do not affect how we review services. Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. 1000s of hours of shows available only in the app. Ive done every update, changed batteries, you name it, its been done. My fire stick has quit working. Media streaming services occasionally go down due to server issues or for maintenance. Eventually I will get the frown cloud. I have contacted Amazon and they say wait a few hours. I dont understand storage issues! New 4k fire stick and it keeps going to the restart screen. when i put my 4k max factory default it goes back to main screen, it wont let me do it. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. On your laptop, mobile or tablet,. However, if youre experiencing issues with your Firestick not working, this guide will help you out. How did you fix this ? Thats exactly what mine is doing, and none of these suggestions are working. Just launch. Nope! As with most electronics, a good old restart can usually do a device some good. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Copyright 1995-2023 All Rights Reserved. Im having the same problem and it just began happening last night. Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? LG released its own twin-laser-based projector TV back in 2019 and the technology has improved a ton since. Product features. Pretty frustrating, can anyone help please? If you're still having problems, you likely need to boost your Wi-Fi signal. If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. If you like to stream on your phone or tablet, ITVX Premium lets you download shows to watch offline (on these devices and more, like laptop and PC), a feature not available for free users. Reading, learning, fixing stuff, volunteering to help others, etc. Same thing here! Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. I just got another new firestick and Ive got a Toshiba tv. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. in. I want a refund! Step 2: If your Fire TV Stick supports the screen-share function, when you hold down the Home button, a mirroring icon should appear if your device is compatible. That said, many of the most common issues can be cleared up by restarting your Fire TV Stick and sometimes your router as well. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. . Doesnt fix the issues. have noticed that problems have started on over the last 2 days. If you have issues using the Fire TV app, begin by ensuring that you are connected to the same Wi-Fi network as your Fire TV Stick. If the logo is displayed on your television screen, your device is likely stuck. Enter the following fields; first name, last name, create a password, date of birth, There is differently a glitch with the STV player and the samsung software. All of these are very helpful if you can get the firestick to do anything except constantly reboot. That was over 2 hrs ago. Doesnt load, kicks me out of being registered, and Im getting tired of it. ) in. When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. I tried changing batterys and unplugging device and still have the same thing. No reset on the stick that I can see! Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. Let us know in the comments below, and, as always, thanks for reading. Youre the only one who gave any info on how to fix! Step 1: There are a few devices that do not support screen mirroring with Fire TV. However, the downside to this is that the remote can run through batteries faster than some might expect and wont run on batteries that are too low on power. If you continue to use our Services without changing your settings, we'll assume you're ok with this. Enter the following fields; first name, last name, create a password, date of birth, I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!! Im sick of both of them. Every time I turn on my TV I have to reboot because my firestick does not connect. Additionally, allow a total of 15 seconds for the operation. It is not what it is crazy led up to be. What to do: Open the STV Player app. This ridiculous $6,000, 120-inch Hisense Laser TV is $800 off today, Watch every MLS game for free this weekend on Apple TV, Amazon Fire TVs can stream directly to hearing implants. Ive got a blue screen with no signal despite the correct HDMI input. And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. Did you get it to work? It would be an awesome product if all the bugs were worked out of it. Just contact Amazon they gave me a new remote and all is fine now. But now what! Any advice be helpful. Should I not buy movies? Hope this works for you! Using Googles speed test is a good way to make sure your internet is working properly, and it will tell you whether you have the bandwidth for streaming along with your results. Be sure your TV is turned on. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! While youre waiting for this, it couldnt hurt to restart your Firestick device as well. Let us know if you liked the post. It just blinked out in the middle of a program, and nothing I do works. I like the firestick options much better but it will not load. What Is the Trans-Atlantic Data Privacy Framework? Firestick wont load. My Roku TVs (3) never give me issues. Check your Fire Stick cast setup. Treat it like a hard drive. Sorry, an error occurred during subscription. Not consenting or withdrawing consent, may adversely affect certain features and functions. Step 3: Select an app that's not loading on Fire TV Stick.. The first time I unplugged and replugged it in it let me get to the set up and then just wouldnt connect to wi-fi but now after resetting the router and trying it on another tv (where another fire stick is working fine) I cant get past this screen. I unplugged the Firestick and my WiFi but it still wont work right. Hi Craig, I have the same issue as Scott. If it ceases to function, start by replacing the batteries, as this may solve the issue. It really is a great product. I have had issues since 9 am cst this morning. Black screen & white Amazon logo, Monty Gentry How do you do the reboot/factory reset thingy you are talking about if all my screen shows is the word Amazon and the rest is black? Wtf? However, there is a fair bit of overlap when it comes to some of these problems. TV brightness wars: how bright does your TV need to be? I really have a bitter sweet relationship with the firestick. Dont be afraid of losing your apps. Think Amazon caused it with the update. Still wont work. I have the perfect fix, have had nothing but problems with fire stick, switched to roku, life is good. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. 06:01 PM having problems with playing any videos or you have general feedback then please contact using the email below. I use 5 firesticks. Very frustrating as I have to reboot the stick. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Didnt help. My remote wont turn on the fire stick at all just the tv and volume works. Also get buffering, no internet collection, apps not working. Tried every suggestion. Click on the 'Join STV/Sign in' button. Its unlikely that they arent compatible since the Firestick can use almost all 5 GHz and 2.4 GHz networks, but very old routers might have a problem connecting. If you want to share the content on your smartphone or tablets screen with your Fire TV Stick, you can do so with only a few clicks. If youve already tried fresh batteries and youre still experiencing Firestick remote issues, then try reconnecting the remote to your Firestick by holding the home button on the remote for about 10 seconds. Do they work after the factory reset or does the issue continues? Please try again later. Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). Its not my Wi-Fi or router because Roku performs just fine. Why Does My Fire Stick Have a Black Screen? This process essentially restores the streaming stick to the way it came in the box. Im curious if youre happy with it? in, 11-01-2022 Clear the Fire Stick cache. What do I do? I need a factory reset asap. VPN services are provided by loads of different companies around the world and cost between about 4 - 6 per month. Step 6: Reinsert your remotes batteries. Hi@Maz6 you certainly have the latest firmware. Tried literally everything. Turns on to the FireTV screen with the 3 dots flashing but wont go further and the factory reset doesnt work. Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. 05:10 PM If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. My tv has stopped working completely since I plugged in the new firestick. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. It can also help to check for updates for your Firestick in case its an issue with outdated software. From the Network tab of the settings menu, you can either press the play/pause button to check the network status or the menu button to forget the network. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. We test each product thoroughly and give high marks to only the very best. Note; If youre already registered for an STV player account, youll be asked to enter Some TV models will automatically turn on when a connected HDMI device is powered up though many still need to be turned on manually via their remote. So, I turn on whatever in the evening, and remove the batteries. Finally, the nuclear option. Ive had Firestick since 2019, and suddenly Feb 2022 I cannot maintain connection? https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. Duh! Another TV with a fire stick is fine. Im having a lot of the same issues posted. Poor fire stick device. You can also use your smartphone as a remote control for Fire Stick. in. Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. Step 6: Choose Clear cache and Clear data. It was working well two days ago. Note: On older first-generation Fire TV Stick remotes, omit holding the Back button. As a work-around, you can: Bring up the Youview menu, but pressing the blue 'Home' on the . This is making me consider switching to Roku after being with Fire Stick for 5 yrs! Mine is stuck downloading an updated. See all 16 articles. 07:16 AM Whats all that you replaced? They all work fine. Tried new batteries, pressed select and play, etc. All of a sudden both my fire sticks have issues connecting to my network they have been working fine then bang they quit, Mine too and Ive tried everything no help, Ive happily used my fire stick for several years and it has suddenly stopped working. Did u get it to work? So bad. Same here, two echo dots and one fire stick all stopped working same day, Alexa said she couldnt understand me at the moment i tried every suggested fix, and went through all the suggestions again and again spending over 6 hrs appeasing 3 different reps who gave up and said my devices were all faulty, right no way, 15% off price of new ones as mine were out of guarantee period, not a chance, because i know three devices do not all go faulty same day same time, i eventually de registered all the devices only to discover none of them will re register, the echo dots saying i am inputting the wrong wifi password when i am clearly not, the fire tv refusing to register saying there is a problem to connecting to Amazon then the tv screen starts moving left to right repeatedly making it impossible to choose try again or cancel, one month later and hundreds of hours spent trying to get these working (i dont give up easily) tried different router, even connected fire tv through ethernet instead of wifi, re installed app, tried app on phone tried app on laptop, different amazon account all to no avail, these devices are bricked, someone switched them all off or bricked, blocked them same day, something fishy is going on here, one thing for sure i wouldnt buy any Amazon devices ever again, they are not to be trusted, if Amazon are unable to get my devices to work and the reps honestly have not got a clue, otherwise i wouldnt be here writing this, strange thing this, isnt it, maybe Mr Putin is doing it. Delete the Fire Stick app and reinstall it. I just bought a brand new one and tried setting it up on 2/25. I have the same problem with stv player not working, I access the stv player via the internet page on the TV and everything works fine. It does load, the adverts before your selected programme do play after taking a long time to load and with lots of buffering but the programme itself no longer plays and eventually it just times out? March 1st and my stick says installing updates. No help, but made us both laugh cheers for that . Yes, if you are still Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. I am giving up and just ordered a ROKU stick. Gets to grayed out profile icons. Step 1: Long-press on the FireStick home button and go to Settings. Perhaps someone has hacked their system somewhere and the bots are making their way across their system. Cloudwards.net may earn a small commission from some purchases made through our site. If both devices restart and the Firestick still doesnt connect with the WiFi properly, then go into the Network page of the settings of your Firestick and press the menu button (the one with three horizontal lines) to forget your network. We recommend working through this list of checks and fixes in the order outlined below. * Android devices that are older than Android OS 4.2 (Jelly Bean) Now working fine. Same thing! Online Storage or Online Backup: What's The Difference? There is sound on start-up when Fire Stick first appears on-screen, but not after that. Held down various buttons and get a red/orange flashing light but screen stays the same.. very not techy here.
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